Our Refund Policy

At Curious Refuge, we stand behind the quality of our educational services, but we also understand that circumstances can change, and our students may need flexibility. Our refund policy reflects this understanding.

We offer a "7-Day Peace of Mind Guarantee" for our session-based courses. If, within the first 7 days of the course's commencement (before the second week of content is released), you realize that the course is not the right fit for you, simply send an email to hello@curiousrefuge.com requesting a refund. Our team will assist you in the process.

If you purchase a 3-Course Bundle, you're eligible for a full refund if requested within the first week of the first course you enroll in. After the initial 7 days, refunds will no longer be available. We aim to provide flexibility while ensuring the quality of your learning experience.

If you have purchased an instant-access course, we extend our refund period to 30 days from the date of purchase. The procedure remains the same – simply drop us an email at hello@curiousrefuge.com.

Please note, as part of your learning journey with us, we have Teaching Assistants (TAs) dedicated to providing feedback and guidance. These TAs are remunerated as soon as you enroll, helping us ensure their commitment to your learning process. Therefore, our refund policy has a time limit. This helps us maintain the quality of our services while being fair to our hardworking TAs.

Upon initiating a refund, you understand and accept that you will lose access to the course materials, resources, and any benefits associated with the course immediately. We will process the refund and notify you of the same via email. Refunds typically take 5-7 business days to appear in your account, depending on your bank or card provider.

We appreciate your understanding of the thought and resources we put into each course and your respect for the commitment our TAs make to your education. As we continue on this AI educational journey together, we hope to make it as smooth and beneficial for you as possible.

Please don't hesitate to reach out if you have any questions or concerns regarding our refund policy. We are here to assist you.

Thank you for choosing Curious Refuge. Together, let's build a curious and knowledgeable future.